Shipping policy

SHIPPING
Shipping rates will vary depending on the size of the order and on your country. Free shipping is available for orders over a certain threshold.

We do not refund for lost/unclaimed/undeliverable packages.

INTERNATIONAL SHIPPING

UNITED STATES
Orders to customers within the United States are shipped from locations within those markets and are therefore not subject to the receiving country's import fees, duty, taxes and/or brokerage fees.

WORLDWIDE
Orders to any countries outside the United States are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These charges are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations. Kasper Maison is not accountable if you incur customs fees. We are not responsible for any duty/import/taxes/customs/etc charges you may incur.

Contact

Questions about shipping should be sent to us at support@kaspermaison.com or by mail using the details provided below:

c/o Kasper Maison
Shaigoo Limited, Room 408B, Lippo Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Hong Kong, Hong Kong